Thomas Printworks, headquartered in Dallas, Texas, is a privately held print service provider specializing in Reprographics, Sign and Display, Direct Mail, Document Management and Managed Print Services. It is comprised of over 50 retail store and FM sites distributed across Texas, Arizona, Minnesota and Florida and Puerto Rico. The company growth has been both organic and through acquisition. The original company focus was on traditional blueprinting but has evolved over the years to include a wide variety of digital services that support visual communication and print services. The individual sites vary in size and capabilities, tailored to the individual local application needs and market locations. As a result of the rapid growth and changing market demands, we were brought in to reorganize their management organizational structure and optimize production processes. As a result of our work, they have seen a significant increase in productivity and margins. During this project we reorganized their operational structure, and standardized and automated their production processes. The automation implemented included a centralized ‘cloud based’ production system that was designed to be integrated with a new MIS system and Web2Print. This new system supports a full distribute and print architecture. As a result, they have been able to reduce their labor force and support a significant increase in production volumes.